Privacy Policy
Last Updated: January 2024
CleanPNG values your privacy rights. This privacy policy explains how we collect, use, and protect your information. By using our services, you agree to the practices described in this policy.
1. Information Collection
1.1 Information We Collect
- • Search Queries: Keywords you enter to retrieve images from Unsplash
- • Usage Data: Basic technical information such as access time, IP address, browser type
- • Performance Data: Processing time, error logs, etc., used to improve service quality
1.2 Information We Do Not Collect
- • Personal Identity Information: Name, email, phone number, etc.
- • Image Content: We do not store any images you process
- • Account Information: No registration required, no account-related information collected
2. Information Usage
2.1 Purpose of Use
- • Provide Services: Process your image search and background removal requests
- • Improve Experience: Optimize website performance and user experience
- • Technical Support: Diagnose and resolve technical issues
- • Security Protection: Prevent abuse and malicious attacks
2.2 Data Processing Principles
Use-and-Delete Principle: All image data is immediately deleted after processing, with no form of storage.
- • Original Images: Processed immediately after download, deleted after completion
- • Processing Results: PNG generated and returned to user immediately, no copies retained
- • Temporary Files: All temporary files automatically cleaned at request end
3. Third-Party Services
3.1 Unsplash API
- • Purpose: Obtain high-quality free images
- • Data Transfer: Only search keywords are transmitted
- • Privacy Policy: Unsplash Privacy Policy
3.2 Remove.bg API
- • Purpose: AI background removal processing
- • Data Transfer: Only images to be processed are transmitted
- • Data Protection: Remove.bg commits to not storing user images
- • Privacy Policy: Remove.bg Privacy Policy
4. Data Security
4.1 Security Measures
- • HTTPS Encryption: All data transmission uses SSL/TLS encryption
- • Server Security: Deployed on secure cloud service platforms
- • Access Control: Strict limitation of data access permissions
- • Regular Audits: Regular security vulnerability and risk assessments
4.2 Data Retention
- • Image Data: 0 seconds (use-and-delete)
- • Search Logs: 7 days (for performance optimization only)
- • Error Logs: 30 days (for problem diagnosis only)
- • Access Logs: 90 days (for security analysis only)
5. Cookies and Tracking
5.1 Cookie Usage
- • Essential Cookies: Maintain basic website functionality
- • Performance Cookies: Collect anonymous usage statistics
- • No Advertising Cookies: We do not use advertising-related cookies
5.2 Analytics Tools
We may use anonymous analytics tools to understand website usage, which do not collect personal identity information.
6. User Rights
- • Right to Access: You can request to know what information we collect about you
- • Right to Delete: You can request deletion of your personal information
- • Right to Rectification: You can request correction of inaccurate information
- • Right to Object: You can object to certain data processing activities
Contact Us: To exercise the above rights, please send an email toprivacy@cleanpng.online
7. Children's Privacy
Our services are intended for the general public and are not specifically targeted at children under 13. We do not knowingly collect personal information from children. If we discover that we have collected children's information, we will delete it immediately.
8. Policy Updates
We may update this privacy policy from time to time. Significant changes will be communicated to users through website notifications or other appropriate means. Continued use of the service indicates your acceptance of the updated policy.
Recommendation: Please check this page regularly to stay informed about the latest privacy policy.
9. Contact Us
If you have any questions or suggestions about this privacy policy, please contact us through:
📧 Privacy Issues: privacy@cleanpng.online
📧 General Inquiries: support@cleanpng.online
🌐 Website: cleanpng.online